Courses

Communication

Category
cumputer
Instructor
Stepping Stones Group
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Course Description

The ability to communicate effectively can have a profound effect on your personal and professional life. Development of specific communication skills is essential to initiate, control and successfully complete a face-to-face discussion.

The Stepping Stones  Communication Skills Training Course provides practical, effective tools to enable clear and effective communication in all aspects of both your personal and work-related relationships.

 

In this course participants will:
  • Gain insight into their personality type and communication preferences, using our proprietary profiling tool
  • Learn to recognise other people’s personality types and communication preferences
  • Learn to adjust your own communication approach based on need and situation
  • Understand barriers to effective communication and how to overcome them
  • Learn how to effectively utilise tone
  • Master the S.T.A.R. method for speaking on the spot
  • Learn to use body language appropriately
  • Learn to listen actively and effectively
  • Gain insight into asking open questions
  • Become a more effective communicator through the use and application of practical tools

About Instructor

  • Stepping Stones Group

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